RETURN CHECK POLICY
Molino Utilities does accept checks in the office and on our website. If a check is returned to us, the amount of the check is NOT added back to the account. One of the staff members will give the customer a call and inform them of the return check and return check fee ($40.00). The customer will have 10 days from the day we receive the return check notification to clear up the check. We will also mail the customer a Return Check notice advising of the 10 days to clear the check. We will only accept Cash, Money Order, or Debit/Credit Card payment to clear up the check in the office only. You are not allowed to clear it up with another check. Once we receive the notification of the return check, the customer will be blocked on our online payment center until the check has been cleared up. If the check is not cleared up in 10 days, Molino Utilities will turn the water services off.